Project Questions
Frequently Asked Questions
Practical answers about estimates, planning, services, locations, project photographs, and getting in touch with Horizon.
01
Getting Started
What to expect when you first contact Horizon about a residential project.
How soon will I hear back after submitting the form?
Horizon typically responds within one business day. More detailed projects may require a short follow-up conversation before scheduling a visit.
Do I need to be home for the first conversation?
Not always. Many initial details can be discussed by phone or email, though an on-site visit is often helpful before larger renovation work begins.
Can I request more than one service?
Yes. Select Multiple Services or describe the full scope in your project description and Horizon will help organize the estimate accordingly.
Are estimates free?
Yes. Horizon Home Services provides free estimates. Tell us about your project, and we'll follow up to discuss the details and next steps.
02
Services and Project Planning
How Horizon defines the work, timing, and services included in a project.
What residential services does Horizon provide?
Horizon Home Services provides flooring installation, interior and exterior painting, bathroom remodeling, deck construction and repair, siding installation and replacement, and roofing repair and replacement.
Is Horizon insured?
Yes. Horizon Home Services is fully insured and serves residential homeowners across Northwest Georgia.
How is a project schedule determined?
Timing varies by the service, project size, existing conditions, preparation needs, material availability, and weather when exterior work is involved. Horizon provides a clearer schedule after reviewing the property and defining the project scope.
03
Service Areas
The Northwest Georgia communities represented by Horizon's current service-area pages.
Which communities does Horizon serve?
Horizon serves homeowners in Cartersville, Acworth, Woodstock, Canton, Kennesaw, Marietta, Ball Ground, Waleska, Adairsville, Smyrna, and surrounding Northwest Georgia communities.
How can I confirm service for my property?
Share the project address through the estimate form, by phone, or by email. Horizon will review the location with the requested work and explain the next step.
04
Project Photographs and Portfolio
Ways to share existing conditions and review examples of completed work.
Can I include project photographs with my estimate request?
Yes. The contact form accepts up to five JPEG, PNG, WebP, HEIC, or HEIF images, with a maximum size of 5 MB per image.
Where can I see examples of Horizon's work?
Visit the Projects page to browse project records by service and location, then open a project to view its available photographs and details.
05
Contacting Horizon
Current contact details and business hours for project inquiries.
What are Horizon's business hours?
Monday–Saturday, 8:00 AM–6:00 PM.
How can I contact Horizon?
Call (404) 707-4498, email brandon@myhhsga.com, or use the website estimate form to share project details.
Have Another Question?
Tell Horizon what you are planning.
Share the property, service, and project details you already know. Horizon will follow up to discuss the next step.